Due to limited seating, we request that you cancel at least 7 days or more in advance of the course start date to receive a 100% refund. This gives us the opportunity to fill your spot in the course. You may cancel by phone or by emailing us at info@agiletyler.com. Any cancellations within 3-6 days of the course will incur a 20% fee discounted from the refund. Cancellations made within 48 hours of the course will not receive a refund, but will be offered a credit to be used towards any future course within the calendar year. The owner has the only right to be flexible here.